Refund policy
If You change Your mind on a purchase, please return your goods to us within 30 days of receiving your order.
Online orders can be returned to our dispatch centre, or taken to one of our stores.
All returns must be unworn and unopened, unwashed and undamaged, in their original condition with all original tags attached and/or are in their original packaging which must also be undamaged and in its original condition.
The original packaging must also be returned in original condition and must not be marked, labelled, damaged, or taped.
Returns by post are to be paid for by the customer (unless the item is faulty or incorrectly supplied).
Personalised items will only be accepted if the personalisation text is incorrect or if the product is faulty.
Please note: At this time we are not able to facilitate exchanges for online orders so we suggest returning the items you no longer want and placing a new order.
Fomoau reserves the right to refuse a refund or exchange for any order if there are reasonable grounds to believe that the purchase was made for resale or unauthorised distribution, except where such refusal would contravene your rights under Consumer Law.